What is the check-in and check-out policy at Hotel Butterfly?
Check-in is from 15:00 and check-out is by 11:00.
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HOTEL BUTTERFLY, Zermatt
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Key details
About the Hotel
Bodmenstrasse 21, Zermatt, CH-3920,
- Near Castor Mountain
Perfect
9.0
4.5
4.5
Rooms
Hotel Butterfly, BW Signature Collection has rooms with flat-screen TVs with satellite channels and private bathrooms. Every room includes a private bathroom fitted with a bath or shower, plus complimentary toiletries and hair dryers. Soundproof walls, tea/coffee facilities, wardrobes, and parquet floors come standard. Room options range from double rooms (20 sqm with one double bed or two single beds) to triple and twin rooms. Certain rooms include balconies with mountain views. Cots are available for children aged 0-2.
Dining Options
The Butterfly Restaurant specializes in international cuisine, with guests able to enjoy a 4-course dinner. Rustic, Italian dishes use seasonal ingredients. The hotel offers a free breakfast buffet. There's also a hotel bar offering afternoon tea with homemade cakes, pastries, and coffee. Lugano, 90 km away, is the nearest airport.
Leisure Activities
This hotel provides downhill skiing, a ski shuttle, and ski passes. Other recreational amenities include a sauna. The wellness area features a Finnish sauna, an infra-red cabin, and a steam bath. Guests can also engage in snowshoeing, sledding, skiing and hiking.
Location and Transport
Hotel Butterfly, BW Signature Collection is in the car-free Zermatt City Centre, near a train station, and 300 metres from Zermatt. The hotel is 0.1 mi from Zermatt-Furi Gondola and 0.1 mi from Mountaineers Cemetery. Matterhorn Museum is 0.5 km away. A complimentary area shuttle and a free shuttle service is available.
Hotel Services
Hotel Butterfly, BW Signature Collection provides free WiFi, babysitting/childcare, and ski storage. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. The hotel offers a meeting room measuring 215 square feet. Guests can take advantage of a free grocery shopping service.
“Location is key here, mere steps from the train station, placing you instantly in the heart of Zermatt without sacrificing quiet. Rooms are recently updated, with balconies that capture impressive views. I found the breakfast especially noteworthy, setting a high standard for the day's adventures.”
Select your room type
Hotel Butterfly offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Classic Double Room Balcony or Terrace2 persons20 sq. feet2 Single bedsBalconyHeatingroom details
- Deluxe Room Balcony or Terrace2 persons25 sq. feet2 Single bedsBalconyHeatingroom details
- Junior Suite Balcony2 persons28 sq. feet2 Single bedsBalconyHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Butterfly offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- Express check-in/ -out
- Pets allowed
- Security
- Luggage storage
- Ski storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Skiing
- Hiking
- Billiard tables
Guest Parking
- Electric kettle
Services
- Free shuttle service
- Housekeeping
- Laundry
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Fax/Photocopying
Children
- Cots
- Board games
Spa & Leisure
- Leisure/ TV room
- Sauna
- Turkish bath
Room features
- Heating
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Parquet floor
Show more
Dining Onsite
At Hotel Butterfly, dining is a delightful exploration of Italian and European flavors, where every meal feels like a cherished family gathering. With a focus on inclusivity, options abound for vegetarian, vegan, and gluten-free diners, ensuring a warm welcome for every palate throughout the day.
Hotel Butterfly Location
Bodmenstrasse 21, Zermatt, CH-3920,
Getting around
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Property information and rules
Check-in
from 15:00-22:30
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Butterfly provides visitors with a free full breakfast.
Pets
Pets are allowed on request.
Languages
English, German, Italian
Number of floors:
6
Number of rooms:
62
Former name
best western butterfly
Reviews and Ratings
Feedback about Hotel Butterfly from previous guests about their experience.
Show moreShow less
Pros
Perfect location
Nice staff
Great breakfast
Prompt service
Free tea time
Cons
Bad odour
Racist remark
Non-functioning steam room
Guest reviewsbased on 694 reviews
Andrew from United Kingdom
true
Deluxe Room Balcony or Terrace
4 nights in December 2025
|
Reviewed: March 02, 2026
9.3/10
super stay!
great location friendly staff delicious breakfast
the location rules because its close to the train station. friendly staff always helps with everything. breakfast offers many choices. afternoon tea with pastries exists. rooms have good size. these rooms looks sparkling clean. booked again for next year with friends! i loved it!
the steam room wasnt working. i wish they fixed it.
Facilities
9/10
the hotel offers a complimentary afternoon tea service. guests can enjoy coffee and pastries, this is available daily. the hotel provides a shuttle service to and from the train station.
Rooms
9/10
the rooms include balconies. they have fresh air. the rooms are cleaned daily. there are soft towels and a clean shower curtain. the beds ensures comfort during the night.
Service
10/10
the hotel staff helps with anything. they gives warm welcome. the personnel are very kind. they even let us use a shower after check out when we walk the mountains and they let us stored the luggage.
0 Helpful
|
Gary from Canada
Single
Classic Double Room Balcony or Terrace
4 nights in November 2025
|
Reviewed: January 31, 2026
9.5/10
surprise find
hotel location room decoration clean place helpful people
I like the hotel location. the room had a nice decoration throughout the whole hotel. the place is clean. I like that. people are friendly and easy going, and was helpful too. breakfast was very good, it has a lot of choices.
Service
9/10
the staff ensures guests receive prompt attention and assistance, and they also handles requests quickly. reception desk operates 24/7, always ready to greet with a smile and solve questions about the surrounding area.
Facilities
9/10
hotel has an elevator for convenient access to all floors. the free wifi covers all rooms and public areas. there is a cozy lounge with a fireplace, which creates a perfect spot to relax after a long day exploring the area.
Location
10/10
The hotel is a short walk from the train station. This makes travel easy. several restaurants and shops are nearby. public transport stops very close to the entrance for easy access throughout the area.
Dining
10/10
breakfast includes fresh pastries, a selection of cheeses, and hot dishes. the dining area is bright and spacious. complimentary afternoon tea and cake is a very nice touch and offer .
0 Helpful
|
Andrew from United Kingdom
Single
Deluxe Room Balcony or Terrace
3 nights in November 2025
|
Reviewed: January 11, 2026
6/10
steam room indifferent staff
The included breakfast was acceptable.
The steam room was out of order. The staff seemed somewhat indifferent when I asked about local attractions. My room also got quite warm.
0 Helpful
Gordon from United Kingdom
Couple
Deluxe Room Balcony or Terrace
3 nights in November 2025
|
Reviewed: January 10, 2026
9/10
Was awesome
central location free sauna
The location is very close to the train station. The breakfast was super good and delicious. I loved the free sauna, available upon request. The view from my balcony was great.
0 Helpful
Molly from Ireland
Couple
deluxe room balcony or terrace
3 nights in November 2025
|
Reviewed: December 25, 2025
9/10
convenient location, great amenities
convenient location delicious cake
i found the location very convenient, as it was close to the train station. the breakfast was good, and i especially liked the complimentary afternoon tea and cakes. the room had a comfortable bed and a fun balcony with beautiful flowers. there was also water in the room, which i appreciated
0 Helpful
Show more reviews
FAQs
About Hotel Butterfly
How far is Hotel Butterfly from the nearest train station?
The hotel is located 300 meters from the Gornergratbahn train station.
What wellness facilities are available at Hotel Butterfly?
Guests can enjoy a Finnish sauna, an infra-red cabin, and a steam bath.
Does Hotel Butterfly have an on-site restaurant?
The hotel features an on-site restaurant that specializes in international cuisine and offers a 4-course dinner.
What amenities are included in the rooms at Hotel Butterfly?
Rooms are equipped with a flat-screen TV with satellite channels, a private bathroom, and complimentary toiletries.
Is free Wi-Fi available at Hotel Butterfly?
Free Wi-Fi is accessible throughout the hotel.
What dining options are available near Hotel Butterfly?
Nearby restaurants include Walliserkanne, Petit Royal Cafe, Shogun Japan Restaurant, Kitchen Around, Pizzeria Ristorante Molino, Alex Grill, Swiss Chalet, and Republic Zermatt, all within 0.5 km.
What outdoor activities can be enjoyed while staying at Hotel Butterfly?
Guests can engage in skiing, hiking, sledding, and snowshoeing.
How far is Hotel Butterfly from Lugano Airport?
The nearest airport is Lugano Airport, located 90 km from the hotel.
Does Hotel Butterfly provide any additional services or amenities?
Additional amenities include luggage storage, laundry services, a bar/lounge area, and a complimentary area shuttle.
What recreational facilities are available at Hotel Butterfly?
The hotel features billiard tables and other recreational amenities.
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