Hotel Butterfly, BW Signature Collection has rooms with flat-screen TVs with satellite channels and private bathrooms. Every room includes a private bathroom fitted with a bath or shower, plus complimentary toiletries and hair dryers. Soundproof walls, tea/coffee facilities, wardrobes, and parquet floors come standard. Room options range from double rooms (20 m² with one double bed or two single beds) to triple and twin rooms. Certain rooms include balconies with mountain views. Cots are available for children aged 0-2.
Dining
The Butterfly Restaurant specializes in international cuisine, with guests able to enjoy a 4-course dinner. Rustic, Italian dishes use seasonal ingredients. The hotel offers a free breakfast buffet. There's also a hotel bar offering afternoon tea with homemade cakes, pastries, and coffee. Lugano, 90 km away, is the nearest airport.
Leisure
This hotel provides downhill skiing, a ski shuttle, and ski passes. Other recreational amenities include a sauna. The wellness area features a Finnish sauna, an infra-red cabin, and a steam bath. Guests can also engage in snowshoeing, sledding, skiing and hiking.
Location
Hotel Butterfly, BW Signature Collection is in the car-free Zermatt City Centre, near a train station, and 300 metres from Zermatt. The hotel is 0.3 km from Zermatt-Furi Gondola and 0.3 km from Mountaineers Cemetery. Matterhorn Museum is 0.5 km away. A complimentary area shuttle and a free shuttle service is available.
Services
Hotel Butterfly, BW Signature Collection provides free WiFi, babysitting/childcare, and ski storage. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. The hotel offers a meeting room measuring 20 m². Guests can take advantage of a free grocery shopping service.
“Location is key here, mere steps from the train station, placing you instantly in the heart of Zermatt without sacrificing quiet. Rooms are recently updated, with balconies that capture impressive views. I found the breakfast especially noteworthy, setting a high standard for the day's adventures.”
James DavidEditor-in-Chief at Skiresort
Select your room type
Hotel Butterfly offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Double Room Balcony or Terrace
2 persons
220 sq. feet
2 Single beds
Balcony
Heating
room details
Deluxe Room Balcony or Terrace
2 persons
270 sq. feet
2 Single beds
Balcony
Heating
room details
Junior Suite Balcony
2 persons
305 sq. feet
2 Single beds
Balcony
Heating
room details
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Price and Room Availability Calendar
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Facilities
Hotel Butterfly offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
Pets allowed
Security
Luggage storage
Ski storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Skiing
Hiking
Billiard tables
Guest Parking
No parking available.
Services
Free shuttle service
Housekeeping
Laundry
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Business
Fax/Photocopying
Children
Cots
Board games
Spa & Leisure
Leisure/ TV room
Sauna
Turkish bath
Room features
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
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Dining Onsite
At Hotel Butterfly, dining is a delightful exploration of Italian and European flavors, where every meal feels like a cherished family gathering. With a focus on inclusivity, options abound for vegetarian, vegan, and gluten-free diners, ensuring a warm welcome for every palate throughout the day.
Butterfly
Italian and European
Ambiance
Family-friendly and traditional, with a cozy atmosphere perfect for gatherings and special meals.
Key Offerings
Indulge in a free breakfast buffet featuring delightful morning treats, enticing dinner selections, and a serene high tea experience to unwind in the afternoon.
Reservation
Not needed
Breakfast from 7:00 AM - 11:30 AM; Dinner from 3:30 PM - 11:00 PM; High tea available in the afternoon.
Hotel Butterfly Location
Bodmenstrasse 21, Zermatt, CH-3920,
Map view
City landmarks
Landmark
The Matterhorn
1.4 mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
4700 ft
Landmark
Gorner Gorge
1.2 mi
Landmark
Sunnegga
1.6 mi
Ski Area
Wolli park for beginners Sunnegga
1.3 mi
Theme Park
Forest Fun-Park Zermatt
4600 ft
Beach
Leisee
1.4 mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.1 mi
Garden
Ricola Herb Garden
1.4 mi
Garden
Dossen Glacier Garden
2.0 mi
Landmark
Zmutt Glacier
1.8 mi
Landmark
Zmutt
1.8 mi
Bridge
Hangebrucke
2.0 mi
Landmark
Kapelle Mutt
1.8 mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.2 mi
Landmark
Platthorn
2.2 mi
Nearby
Museum
Matterhorn Museum
1600 ft
Cemetery
Mountaineer's Cemetery
1800 ft
Church
St Peter's English Church
800 ft
Bridge
Photopoint Kirchbrucke bridge
1700 ft
Church
Parish Church of St. Mauritius
1800 ft
Bahnhofstrasse
Walk of Climb
1200 ft
Stellisee 3920 Zermatt
Stellisee
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1400 ft
Hohbalmen
800 ft
Castor Mountain
800 ft
Murmeli Brunnen
600 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1800 ft
Denner Partner
1200 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1500 ft
Restaurants
McDonalds
400 ft
Bahnhofstrasse 12
Cup's Italian Coffee house
1100 ft
Kirchstrasse 44
Getting around
City Centre
Zermatt 4 min · 1000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 3 min · 700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.2 mi
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Property information and rules
Check-in
from 15:00-22:30
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A american breakfast is served at affordable prices.
Pets
Pets are allowed on request.
Languages
English, German, Italian
Number of floors:
6
Number of rooms:
62
Former name
best western butterfly
Reviews and Ratings
Feedback about Hotel Butterfly from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hotel Butterfly is frequently praised for its convenient location, being very close to the train station and within easy walking distance to the Coop supermarket. Many guests enjoyed rooms featuring a balcony with beautiful mountain views. Guests typically find the rooms spacious and well-renovated, with excellent bathrooms; however, a few guests found the beds too firm. Complimentary afternoon tea with coffee and pastries, along with the option to use the sauna upon request, add to the overall positive experience.
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Review score
Based on 2 verified reviews
9.4 /10
Perfect
100%
Recommend
Location
9.6/10
Cleanliness
9.3/10
Value for money
8.6/10
Free Wi-Fi
8.8/10
Pros
Perfect location
Nice staff
Great breakfast
Prompt service
Free tea time
Cons
Bad odour
Racist remark
Non-functioning steam room
Guest reviews
based on 2 reviews
9.4/10
based on 1803 reviews
9.0/10
Andrew from United Kingdom
Deluxe Room Balcony or Terrace
4 nights in December 2025
|
Reviewed: March 02, 2026
9.3/10
super stay!
great location friendly staff delicious breakfast
the location rules because its close to the train station. friendly staff always helps with everything. breakfast offers many choices. afternoon tea with pastries exists. rooms have good size. these rooms looks sparkling clean. booked again for next year with friends! i loved it!
the steam room wasnt working. i wish they fixed it.
Facilities
9/10
the hotel offers a complimentary afternoon tea service. guests can enjoy coffee and pastries, this is available daily. the hotel provides a shuttle service to and from the train station.
Rooms
9/10
the rooms include balconies. they have fresh air. the rooms are cleaned daily. there are soft towels and a clean shower curtain. the beds ensures comfort during the night.
Service
10/10
the hotel staff helps with anything. they gives warm welcome. the personnel are very kind. they even let us use a shower after check out when we walk the mountains and they let us stored the luggage.
0 Helpful
|
Gary from Canada
Single
Classic Double Room Balcony or Terrace
4 nights in November 2025
|
Reviewed: January 31, 2026
9.5/10
surprise find
hotel location room decoration clean place helpful people
I like the hotel location. the room had a nice decoration throughout the whole hotel. the place is clean. I like that. people are friendly and easy going, and was helpful too. breakfast was very good, it has a lot of choices.
Service
9/10
the staff ensures guests receive prompt attention and assistance, and they also handles requests quickly. reception desk operates 24/7, always ready to greet with a smile and solve questions about the surrounding area.
Facilities
9/10
hotel has an elevator for convenient access to all floors. the free wifi covers all rooms and public areas. there is a cozy lounge with a fireplace, which creates a perfect spot to relax after a long day exploring the area.
Location
10/10
The hotel is a short walk from the train station. This makes travel easy. several restaurants and shops are nearby. public transport stops very close to the entrance for easy access throughout the area.
Dining
10/10
breakfast includes fresh pastries, a selection of cheeses, and hot dishes. the dining area is bright and spacious. complimentary afternoon tea and cake is a very nice touch and offer .
0 Helpful
|
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FAQs
About Hotel Butterfly
What is the check-in and check-out policy at Hotel Butterfly?
Check-in is from 15:00 and check-out is by 11:00.
How far is Hotel Butterfly from the nearest train station?
The hotel is located 300 meters from the Gornergratbahn train station.
What wellness facilities are available at Hotel Butterfly?
Guests can enjoy a Finnish sauna, an infra-red cabin, and a steam bath.
Does Hotel Butterfly have an on-site restaurant?
The hotel features an on-site restaurant that specializes in international cuisine and offers a 4-course dinner.
What amenities are included in the rooms at Hotel Butterfly?
Rooms are equipped with a flat-screen TV with satellite channels, a private bathroom, and complimentary toiletries.
Is free Wi-Fi available at Hotel Butterfly?
Free Wi-Fi is accessible throughout the hotel.
What dining options are available near Hotel Butterfly?
Nearby restaurants include Walliserkanne, Petit Royal Cafe, Shogun Japan Restaurant, Kitchen Around, Pizzeria Ristorante Molino, Alex Grill, Swiss Chalet, and Republic Zermatt, all within 0.5 km.
What outdoor activities can be enjoyed while staying at Hotel Butterfly?
Guests can engage in skiing, hiking, sledding, and snowshoeing.
How far is Hotel Butterfly from Lugano Airport?
The nearest airport is Lugano Airport, located 90 km from the hotel.
Does Hotel Butterfly provide any additional services or amenities?
Additional amenities include luggage storage, laundry services, a bar/lounge area, and a complimentary area shuttle.
What recreational facilities are available at Hotel Butterfly?
The hotel features billiard tables and other recreational amenities.